Public Sector

Public Sector

Cosmos Consulting SA offers a comprehensive set of high quality services within the advisory support of the public and wider public sector . These services are specified in the following :

Strategic and Business Planning

In these times, the improvement of everyday life of the citizen is sovereign request for the operation of the Public Sector. As a result, the Public Administration has to accomplish a difficult task, with emphasis on improving the responsiveness of the increased expectations of citizens. In this context, the organization and functioning of public services as a politico - social institution requires immediacy interface with society, participation of citizens and the collective bodies and strengthening democracy. These developments, combined with the increased information management demands and knowledge required by the information technologies make it harder for the administration of a public body, as governance requirements are constantly increasing.

The operational and strategic planning of a public body, while it is similar in many respects to the business planning (business plan) implemented by private companies, it also has important features, which need to be taken into account in the operational or strategic plan to meet the role of public administration. So while businesses operational planning deals specifically with the financial planning of the business in all of the levels (production, sales, budget, etc.), at the level of government operational planning it is comprehensive and is based on social objectives of each Agency, this does not mean though that the financial side is weaker. Also it should be taken seriously into account the fact that the operational programming of a public body is hand wider and more complex, the degree of autonomy, however, is significantly lower than that of a business. A company may be planning based on economic potential, invest based on their own designs and to risk to a greater extent. However, a public body must heed the general planning and the needs of the country, like directions and the Public Investment Program, given that the resources will use largely from the resources available to the State.

In particular, the role of consultant in the implementation project consists of the following:

  • in providing comprehensive research and advisory work that will allow each institution to fulfill its institutional obligations as they obtained each time by law.
  • The development and implementation of a development tool that translates the strategic choices and priorities of the organization in a realistic and workable action plan, with specific procedures for monitoring the implementation progress.
  • The engagement of the consultant in the task of preparing a business plan, provide every organization the potential to make the most of the experience and know-how from similar projects, adopting the proposed scientific methodology and best practices in processes level.
  • The role of the consultant is to organize and coordinate the process of drafting the operational or strategic plan, facilitating the mapping of the Public Service strategic choices. In this context there is full use of the experience of the Organization, so that the design meets the requirements of the environment and citizens' expectations.
  • The position of director, as external partner - technocrat, combined with long-term experience in similar projects, ensures consultancy strategic planning services, business planning and financial planning, in an impartial, objective and independent way of political considerations or financial interests.

Planning, Management, Monitoring and Evaluation Project - Programs

Cosmos Consulting SA offers a comprehensive set of high quality services on Planning, Monitoring and Evaluation of Public Programs and Broader Public Sector. These services are specified in the following:

  • Design & Implementation of integrated proposals from the European Union development projects and programs
  • Feasibility Studies Feasibility - Viability of Investment Proposals
  • Support for the Organisation of Development Programs Management Bodies
  • Organization - Monitoring Service - Monitoring application Programs
  • Evaluation Studies Programs
  • Planning and Coordination Plan Publicity Development Programs


These services are addressed in the following categories;

  • State (Ministries, Regions, House)
  • independent authorities
  • Local Authorities (ENAE, KEDKE, TEDK, OTA first and second grade)
  • Legal Entities of Public Law (LEPL)
  • Legal entities of private law (private law organization)
  • Utilities, NGOs, social partners and organizations

Reengineering Organisational Structures and Business Processes

Through the redesign of organizational structures and business processes are sought to be introduced both as both structures and procedures in the operational environment of any public body. All human, organizational and technological dimensions that characterize a body, can be changed through the process of reorganization and reengineering.

In general, the redesign of organizational structures and business processes brought about changes in the way business processes are carried out to make them more efficient.

In implementing the redesign to a public body, the Group set up for this purpose, focuses its efforts on the following objectives:

  • Focus on the citizen. Types of procedures designed to limit the citizen complaints and to provide higher quality services.
  • Speed. Significant compression of time required for handling core organization procedures.
  • Merge. Merge main tasks are expensive through the evaluation process. properly organizing the processes of each company can create the right conditions and conditions for full transparency and reducing operational costs.
  • Flexibility. Processes and flexible structures to the constantly changing conditions. Approaching the citizen must be able to create such mechanisms to quickly identify weaknesses and adapt quickly to new demands.
  • Quality. Persistence in excellent citizenship. The level of service quality always controlled by similar procedures and do not directly depend on the person serving the citizen.
  • Productivity. Drastic improvements in the efficiency and effectiveness of employees and consequently of each.

Technical Support Consultants

Under various project management, COSMOS CONSULTING assumes the position of Technical Support Advisor (TSC) to provide technical support services (management and monitoring services) in order to ensure effective implementation of the projects in terms of punctuality and quality of the services and the results.

The TSC project is to contribute to achieving the following objectives:

  • Optimization of the project management system, with parallel upgrading application equipment and communication between all parties involved.
  • Successful implementation of the project, avoiding possible time and cost overruns.
  • Ensure the quality of deliverables for each project.
  • Ensuring the interconnection and interoperability of projects with existing infrastructures of each party involved.
  • Systematic improvement and effective utilization of human resources, throughout the duration of the works to ensure the smooth introduction and the durability of their results.
  • Successful integration and ensuring project functionality.

The Technical Support Consultant assists every involved party to be informed regarding the implementation progress of projects, in particular:

  • In respect of the basic characteristics and objectives of each subproject,
  • In respect of the planned schedule of administrative actions and operations,
  • Expedite the implementation of the work have been deferred
  • In coordination bodies involved in projects to maximize benefits and accelerate the effective implementation of actions,
  • Early detection of conditions necessary for the smooth progress of works,
  • Early detection of problems (technical or otherwise) that may jeopardize the implementation of sub-projects and their timely submission of proposals dealing,
  • Early detection of the effects of non-compliance actions planned or implementation schedules and submit their management of proposals,
  • Ensuring the technical integrity of the projects that will enable the effective and efficient position in operation of which will develop systems and infrastructure,
  • Possible improvements and revisions in the design of the works, with a view to their successful completion and maximize the benefits that can be derived from the production function,
  • In complete, accurate and timely information and information to all interested parties.

Municipalities Operational Plans


The operational program defines the policy objectives, the priorities of local development, and the organization of local authorities and their services, specializing in four years of actions to achieve the objectives. Alongside includes provisions for the funding of all actions referred to in this and determines the monitoring methodology - evaluation of implementation.


The project aims:

To the establishment of a powerful development tool that will allow the municipality to transform its development vision of the municipality in a concrete and coherent action program, which, through the allocation of resources and responsibilities will lead to measurable results, in direct relation with the real needs of citizens.


The operational program defines the policy objectives, the priorities of local development, and the organization of local authorities and their services, specializing in four years of actions to achieve the objectives. Alongside includes provisions for the funding of all actions referred to in this and determines the monitoring - evaluation methodology of the project implementation.

The project implementation methodology based on the following phases and steps:

Phase A: Strategic Planning

A.1 Description and evaluation of the current situation of the municipality

A.2 Municipality Strategy and development priorities

Phase B: Business Planning

B1. Objectives and actions

B2. Four-year programming actions

Phase C: Financial Planning & Monitoring - Evaluation

C1. Economic planning

C2. Monitoring Indicators - Evaluation

Implementation Studies of Quality Management Systems, to fulfill the criteria of Management Capacity

 The Greek standard ELOT 1429 implemented by organizations thah run public projects that the on one hand will demonstrate the ability of a body to manage its resources and one the other hand to assist the effectiveness and efficiency of the agency in project implementation. The ELOT 1429 is an integrated management system adapted to the procedures / processes of each organization.

Basic processes in accordance with this standard are:

  • The project implementation including monitoring
  • The administration and the allocation of the necessary resources for the progress of the project
  • Measurement, analysis and evaluation of the project

By the end of the study implementation organization will achieve the following goals:

  • Start and project design processes 
  • Specific project implementation methodology
  • Monitoring of implementation which includes the quality monitoring of implementation as well as the monitoring of the physical object, final approval of the project, ensuring communication (internal and external), control of changes, economic surveillance, monitoring of budget and control of project payment
  • Specific Processes Management Closing the project
  • Report, Analysis and Evaluation of the project results
  • The significant improvement of the organization in all aspects of the activities of internal processes.
  • Securing certificate Management Capacity (ELOT 1429), which is the prerequisite for funding from the NSRF.



Support of Public institutions in projects financed by the institution of Public Private Partnerships (PPPs)


PPPs are regulated by law no. 3389/2005, which defines its scope and establishes two competent administrative bodies (Interministerial Committee on PPPs and PPP Unit) for policies and better management of projects, determines the award procedures , contractual and legal matters and, finally, provides specially settings related to licensing, tax issues etc.

The Public Private Partnerships (PPP) relating to the development of infrastructure and services. In essence they are an innovative way of cooperation between the public and wider public sector with the private sector in order to provide high quality public services with optimal cost - benefit.

PPP Shcema

The Public-Private Partnerships are divided into the following two categories:

  • Retaliatory PPP projects: those are projects or services which are beyond the financing, design, construction and maintenance, private operators have undertaken and their exploitation. In this operation, by charging fees from citizens for the use of the work or service, private operators repay the initial funding and expect to obtain a reasonable profit.
  • Non-contributory PPP projects: those are projects or services where there is no element of exploitation for private parties. It is basically for social infrastructure and services, which operates the state and enjoy free citizens.




Building Infrastructure


Commercial Infrastructure


Waste Management

Administration buildings

Tourist Facilities

Shopping centers

Student residence

Water Supply / Irrigation

Relocation services

Theme parks

Exhibition areas

University Infrastructures


Real Estate Management

Recreational areas

Freight Stations


Managing Energy Sources


Sports facilities








Highways, Tram, Metro, Airports

Hospitals / Health Centres



Building Insfrastructures

Services and Integrated Information Systems

Harbors, marinas

Clinics / Care Units

Therapeutic Communities

Auxilliary Infrastructures


National and provincial roads


Police / Fire Centres

Educational Centers






  • Mobilize different capital sources. Increase of investment projects
  • Implementation of projects on time and within budget
  • Reduced total cost of the project, due to single approach construction, operation and maintenance
  • Improving quality services and infrastructure
  • Optimal allocation of risks (availability and / or demand)