Quality Management Systems

Quality Management Systems

We provide integrated services of design, installation, monitoring and improvement of Quality Management Systems in accordance with the principles of international and national standards.

Quality Management (ISO 9001)

The International Standard for Quality Management ISO 9001: 2008, is applicable to all enterprises of all types, size and product / service that it is provided. 

The ISO 9001: 2008 is an integrated Quality Management System adapted to the procedures / processes of any business.
Basic principles are:

  • customer-oriented policy, namely targeting the company's processes to customer requirements
  • the involvement of staff at all stages of company processes.
  • the constant improvement of services provided by the products and / or services business.


The purpose of this study is to help the company in the design, development and implementation of the standard ISO 9001: 2008 and on one thand is to serve the needs of the company and on the other hand to assist in the continuous improvement of its services / products.

With the completion of the implementation study the company will achieve the following goals:

  • The efficient operation of a Quality Management System which will help in the understanding of customer needs and meet the increasing demands.
  • Offering products and services in high and stable quality.
  • The development of communication and team work spirit among staff members through involvement in various system processes.
  • The significant improvement of the internal processes of the company in all aspects of its activities.
  • Identifying opportunities for adjustment costs and increase the company's income.
  • Ensuring the internationally renowned ISO 9001: 2008 certificate, which is a very powerful marketing tool (marketing tool) as far reaching new customers, export products abroad, company advertising etc.

Environmental Management (ISO 14001 / EMAS)

International Standards ISO 14001 and EMAS can be applied by businesses of all types and sizes.

Installing an Environmental Management System will be treated as an essential empowerment tool due to:

  • Continual improvement of the environmental performance of the company
  • Reducing costs due to optimum utilization of natural resources (energy, materials, etc.)
  • The efficient organization
  • The best climate

The above implies:

  • Recognition and visibility
  • Increase the confidence of stakeholders

The project aims

  • In the effective inclusion of Environmental Management System in your future daily operations. The requirements of ISO 14001: 2004 should be implemented in a way that suits your needs in general and not just the formal requirements of the standard.
  • In determining the organizational structure, responsibilities, practices procedures, processes and resources for the continuous improvement of the company's performance in terms of the environment and promoting the development and use of cleaner technologies.
  • Minimizing consumption of natural resources (materials, energy, water etc.).
  • To minimize the risks of accidents resulting from materials or processes.
  • In the continuous improvement of the environmental and economic performance of the Unit as the Environmental Management System enables various operations to be more competitive, innovative and environmentally compatible.

Management Adequacy (ΕΛΟΤ 1429)

The Greek standard ELOT 1429 implemented by organizations implementing public works such that the one will demonstrate the ability of a body to manage the resources they receive and the other to assist the effectiveness and efficiency in project implementation agency. The ELOT 1429 is an integrated management system adapted to the procedures / processes of each organization.

Basic processes in accordance with this standard are:

  • The project implementation including monitoring
  • The administration and the allocation of the necessary resources for the progress of the project
  • Measurement, analysis and evaluation of the project

By the end of the study implementation organization will achieve the following goals:

  • start processes and project design
  • Specific project implementation methodology
  • Monitoring of implementation which includes monitoring the quality of implementation and the physical object, monitor the receipt of the project, ensuring communication (internal and external), control changes, economic surveillance, monitoring of budget and control of project payment
  • Specific Processes Management Closing the project
  • Report, Analysis and Evaluation of the project results
  • The significant improvement of the organization in all aspects of the activities of internal processes.
  • Securing certificate Management Capacity (ELOT 1429), which is the prerequisite for funding from the NSRF.

Accreditation of Clinical Laboratories (ISO 15189)

The International Quality Standard for Clinical Laboratory Accreditation ISO 15189, applicable to all clinical laboratories (biological, microbiological, anasologika, chemicals, (immuno) hematology, cytologically, pathological etc.).

ISO 15189 is a complete quality system adapted to the procedures / processes of any clinical laboratory.
It covers the entire range of laboratory such as the administrative organization, personnel, facilities, evaluation and quality control of the activities required to ensure that all actions carried out before, during and after the tests are always the same how to meet the needs and requirements of customers.


With the completion of the study implementation the company will achieve the following goals:

  • Design, development and implementation of the standard ISO 15189 with the ultimate aim of accreditation of the laboratory by a competent body.
  • Implementation of the system requirements will be implemented in such a way as to serve and the general needs of the laboratory.
  • The complete and detailed description of the laboratory activities for the purpose of continuous monitoring and improvement.
  • Ensuring the health and safety of staff and patients.
  • Minimize the risk of accidents arising from materials or processes.
  • Observance of ethics by the laboratory staff.

Accreditation of Laboratories for Testing and Calibration (ISO 17025)

The International Standard ISO 17025 is applicable to all organizations performing tests and / or calibrations.

The ISO 17025 is an integrated system, adapted to the scope and staff each laboratory.
Basic principles are:

  • Design suitable for each sector
  • Continuous review of activities and actions
  • Consistency of implementation planning.

COSMOS CONSULTING undertakes to support the most of the laboratory in the design, development and implementation of the ISO standard 17025: 2005, which on one hand will serve the needs of the company and on the other hand to assist in the continuous improvement of its services.

Health and Safety (OHSAS 18001 / ΕΛΟΤ 1801)

The International Standard for Occupational Health and Safety at Work OHSAS 18001 and the corresponding Greek ELOT 1801, applicable to all enterprises of all types, size and product / service provided.

OHSAS 18001 and ELOT 1801 are an integrated Health and Safety at Work Systems tailored to procedures / processes of each company and in accordance with legislative requirements.

They can be applied by each Company wishes to:

  • install an occupational health and safety management system at work, in order to minimize or eliminate the risks for workers, but also for other interested parties who may be exposed to such risks associated with their work
  • confirm compliance with the requirements defined for health and safety at work, through the Health and Safety Policy
  • demonstrate and prove such compliance to the public and stakeholders
  • implement, maintain and continually improve a management system of Health and Safety at Work
  • verify the implementation of a management system of health and safety at work, by an independent external body

Food Safety Management (ISO 22000 / BRC / IFS)


• ISO 22000:2005
ISO 22000: 2005 is an international standard that can be applied by all operators in the food chain regardless of size and complexity. They include companies directly or indirectly involved in one or more stages of the food chain (eg feed producers, crop farming, components production, manufacturing, retail, food supply, food supply, cleaning and disinfection, transportation, storage and distribution and suppliers of equipment, cleaning and disinfecting, packaging materials and other materials in contact with food).
ISO 22000: 2005 is intended to harmonize, on a global scale, the requirements for the management of food safety of the operators in the food chain. Specifically designed for businesses looking beyond legal requirements, implement a food safety management system focused, coherent and integrated. The standard requires the satisfaction of applicable legal and regulatory requirements through its food safety management system.

The ISO 22000: 2005 specifies the requirements for food safety management system of a company in the food chain that needs to demonstrate its ability to control the risks to food safety to ensure the provision of safe food to consumers.


• B.R.C. (British Retail Consortium) Global Standard
This method can be applied by all companies which seek to export their products to supermarket chains (supermarkets) of Great Britain.

The BRC Global Standard was established in 1998 by the Confederation of Retail Britain aiming to create a common food safety standard.
Its purpose is the continuous assessment of all enterprises, supplying or intending to supply the supermarkets proanaferthises designer (branded) products for compliance with the standards set by the BRC Global Standard.
Great importance and attention given to become more complete control of natural risks and allergens.
The BRC Global Standard can be combined in the application and other similar food safety standards such as ISO 22000: 2005 and IFS.


• I.F.S. (International Food Standard)

This method can be applied by all companies which seek to export their products to supermarkets, in Germany and France.

The IFS was introduced in 2002 by the German supermarkets aiming to create a common food safety standard. Its purpose is the continuous assessment of all enterprises, supplying or intending to supply the above mentioned hypermarkets, to meet five key criteria as defined by the standard (food safety management system, recognition and control of Critical Control Points (CCPs), personnel assessment, corrective actions and traceability).

In 2003, IFS was adopted by the French supermarkets and tends to expand to other European countries (Poland, the Netherlands, Austria etc.) and can be combined with other food safety standards such as ISO 22000: 2005 and BRC Global Standard.

Integrated Agricultural Product Management (AGRO, GLOBALGAP)